NEW TO NANNYCARE

  • When to choose Nannycare?

    Breastfeeding is the best source of nutrition for your baby.

    Glad you asked! Many parents choose Nannycare as a first option when they decide to move on from breastfeeding or are combination feeding. If you are already using cow's milk formula and your baby is unsettled with mild feeding issues, Nannycare goat milk formula may be a suitable alternative*. Please note: FSA advice is that goat milk formula is not suitable for babies with an established cow's milk protein allergy (CMPA) unless directed by a Healthcare Professional.

    *Always refer to a Healthcare Professional before switching.

  • Is goat milk based Nannycare safe for my baby?

    You can be assured that Nannycare is safe for your baby. A high-quality clinical trial with Nannycare infant formula convinced the European Food Safety Authority and the UK Government to amend legislation to recognise goat milk formula, giving it equal status to cow’s milk formula¹ ².

  • How is Nannycare supported by science?

    Nannycare formulas are supported by multiple clinical studies¹ and we continue to invest in and lead the world in goat milk formula research³. 

  • Does goat milk formula have a different taste?

    Nannycare formulas have a delicious, creamy taste your little one will really enjoy (without the aroma often associated with goat milk). This is thanks to our premium Nannycare goat milk and gentle processing. In fact, taste trials in 5 European countries showed most mothers ‘Preferred the pleasant taste over the market leaders’.

  • Are all goat milk formulas the same?

    No, there can be differences in the protein profile of the goat milk base itself, and in the way it is processed. Most goat milk is produced primarily for the very popular cheese market. Our Nannycare goats are selected and nurtured to produce milk which is specially suited to making baby milk, within a Co-operative of 71 farms in some of New Zealand’s richest pastures. All farms have high-quality, uniform standards and their sole focus is to produce the best quality goat milk only for use in making baby formula. The care they take even extends to gentle transportation of the milk to ensure its nutritional integrity is maintained. Nannycare formulas are then made in a world class facility, purpose-built, solely for making goat milk formula.

  • What is the best goat milk formula?

    After 30 years of only producing goat milk formula for babies and toddlers, we can truly say that goats milk and producing the best goat milk formula is a Nannycare speciality. From being the world’s first innovators in the early 1990’s, through decades of research and understanding, if you are looking for a goat milk powder formula for your baby, you can be reassured Nannycare continue to lead the world in goat milk formula research. Babies love our goat milk formula, with a delicate flavour that babies love, Nannycare is the subject of multiple clinical trials, unlike any other goat milk formula on the market today.

  • Why do you use a simple process?

    Our formulas are made from 100% natural, full cream, Nannycare premium goat milk with the addition of important, vital ingredients. There is no skimmed milk or whey in our formulas. Because of this they are less processed than most other formulas with less heat treatment and fewer synthetic additions. We also, in general, avoid non-essential (optional) ingredients as these can place an extra burden on the baby’s delicate, developing system and we believe it is better to keep it simple and gentle for baby.

  • Why do you avoid non-essential ingredients?

    From time to time non-essential (or optional) ingredients are approved by the European Food Safety for addition to formula over and above those which are compulsory by law. This means there is recognition that these optional ingredients may be of potential value for a certain purpose but, while safe to add to food, there is yet a limited body of evidence. If eventually the body of research becomes substantial enough so that it is clear all formulas should add it (plus the optimum amount to add is also clear), then this would generally also be the point at which it would become compulsory for everyone to add in the amounts specified and included in legislation. It is not always the case that optional ingredients are proved to be needed and made compulsory, so the situation may be unclear for many years. We believe it is better to keep it simple and gentle for baby and in general avoid non-essential ingredients.

  • Why does goat milk formula cost more than other formulas?

    Goats are much smaller than cows and produce less milk. They are also farmed on a smaller scale. Hence goat milk is more expensive to produce than cow’s milk. You might notice that the price of ordinary goat milk in a supermarket is at least double that of cow’s milk. We make our Nannycare formulas from 100% full cream goat milk base and process it gently, minimising heat and synthetic additives. While this adds to our production costs, we believe it to be important to deliver a minimally processed formula which helps to protect and retain nutrients.

  • Should I switch to goat milk formula?

    We always recommend speaking to your healthcare professional before making changes to your little one’s diet. It can be a good idea to introduce new formula gradually to give tiny tummies time to adjust. If your baby has a minor feeding issue such as colic, crying or not settling, and you are thinking of switching, then Nannycare (based on goat milk) may be more likely to help than switching to another cow’s milk brand, simply because goat milk has natural differences to cow’s milk. Always consult your healthcare professional before switching. Note: Goat milk formula should not be given to infants with a cow’s milk protein allergy unless under the direction of a suitably qualified healthcare professional.

  • What is the best way to switch over from another formula?

    We always recommend speaking to your healthcare professional before switching formula. It can be a good idea to introduce new formula gradually (over about a week) to give tiny tummies time to adjust. You could start with one feed in the morning on Day 1, increasing to two the following day and so on, until you have completely switched over. In general, there is a period of time for your baby to ‘settle’ into its new feed, but if you have any concerns, we recommend speaking to your healthcare professional.

PREPARATION & STORAGE

  • How do I prepare Nannycare?

    Because all powdered milks are not sterile it is important to follow all preparation instructions on the pack very carefully. Refer to formula labels or to the Product section of our website for full details.

INGREDIENTS & NUTRITION

  • Is goat milk formula the same nutritionally as cow’s milk formula?

    Nannycare goat milk formula meets all the same Uk and European legislation¹ as cow’s milk based formula⁴. Regulation (EU) 2016/ 127

  • Why do you use full cream milk as a base for your formula?

    There are important advantages in using full cream goat milk as the basis for our formulas. Firstly, it means our formulas can be minimally processed. This helps to ensure that the essential nutrients and elements, which work naturally together in the original milk, are protected. It also means we can minimise the addition of synthetic ingredients to meet regulatory levels. A further important advantage is the natural milk fat in our full cream. This means that the naturally occurring Milk Fat Globule Membrane (MFGM) is retained. This is an important component of the milk fat found naturally in breast milk. Many other formulas are made using skimmed milk, not full cream milk. Because skimmed milk does not have the natural fat from the natural milk, more vegetable oils must be added, by law, to meet the regulatory amount of fat required. Using full cream milk avoids adding more vegetable oils than necessary.

  • Does Nannycare contain A2 casein?

    Yes, Nannycare goat milk naturally contains only A2 beta casein.

  • Do Nannycare products contain nuts?

    No, our Nannycare formulas do not contain nuts.

  • Does Nannycare contain added sugar?

    The only form of sugar in our formulas is lactose. This is the naturally occurring milk sugar found in our full cream goat milk. Breast milk naturally contains very high levels of lactose, higher than either cow’s or goat milk. We therefore augment naturally occurring levels by adding further lactose as an ingredient to increase levels overall to mimic those naturally found in breast milk. Nannycare formulas do not contain sucrose, glucose syrups or maltodextrin.

  • Does Nannycare have DHA?

    Yes, Nannycare does contain DHA (Omega 3 LCPS) as required by the legislation for all infant formula. Alongside DHA, Nannycare also contains AA.

  • Are there GMO ingredients in Nannycare?

    The ingredients used in Nannycare are not genetically modified and do not contain or consist of any genetically modified organisms.

  • Does Nannycare add HMOs?

    Goat milk naturally contains oligosaccharides which are similar in structure to human milk oligosaccharides. In our Nannycare goat milk, oligosaccharides naturally occur at ten times the natural levels in cow’s milk.

DIETARY & HEALTH REQUIREMENTS

  • Is goat milk formula suitable for babies with cow’s milk allergy?

    Goat milk formula should not be given to infants with cow’s milk protein allergy unless under the direction of a suitably qualified healthcare professional.

  • Does goat milk formula help babies with colic, crying or not settling?

    We recommend speaking to your healthcare professional before making any changes to your little one’s diet. It can be better to slowly introduce new formula to allow your baby’s tummy time to adjust. If your baby has a minor feeding issue such as colic, crying or not settling, and you are thinking of switching, then Nannycare (based on goat milk) may help rather than switching to another cow’s milk brand, simply because goat milk has natural differences to cow’s milk. Always discuss with your healthcare professional before switching. Note: Goat milk formula should not be given to infants with cow’s milk protein allergy unless under the direction of a suitably qualified healthcare professional.

  • Will goat milk give my baby constipation?

    Constipation can be one of the changes experienced by any switching of the diet, including changing formulas, although it can also be caused by dehydration or a minor illness such as a cold. It is important to make sure you’re making up the formula correctly as adding too much powder or too little could cause a problem.  There are some simple ways in which you can help ease your baby’s discomfort: Give your baby boiled, cooled water to drink in between feeds if you’re formula feeding, but don’t dilute formula by adding extra water. Use a little baby oil to gently massage your baby’s tummy in a clockwise direction – but make sure your baby seems relaxed and comfortable. Move your baby’s legs in a cycling motion to gently encourage the natural gut process. A warm bath can encourage bowel movements. Once dry, apply some cream or petroleum jelly around their bottom to soothe and prevent soreness. Note: If the constipation persists for more than a day or two, your baby is distressed or straining to pass stools, you should consult your health visitor or GP.

  • Is Nannycare Halal?

    Nannycare products are Halal registered in New Zealand where they are made.

  • Is Nannycare vegan?

    Nannycare is based on full cream goat milk and hence is not vegan.

  • Is Nannycare vegetarian?

    Nannycare products cannot claim vegetarian status only because of the added ingredient ‘lactose’. The lactose level in human milk is substantially higher than in either cow’s or goat milk. While there is naturally occurring lactose in the goat milk itself, this need. The lactose which is added as an ingredient in the Nannycare formula comes from the whey fraction of cow’s milk but is highly refined to ensure it contains no cows’ milk protein. Part of the refining process to produce the ingredient ‘lactose’ involves using rennet, and whilst it is only used down-the-chain in the manufacturing process (and in no way is an ingredient in the formula itself), it is an animal product, so Nannycare products cannot claim to be vegetarian. Whilst vegetarian lactose does exist, the difficulty is with sourcing it consistently and in sufficient quantity. This is an industry-wide issue and the reason why most baby formulas are not vegetarian.

  • Is Nannycare Kosher?

    No, Nannycare has not gone through the registration process so is not certified as Kosher.

PRODUCT & STAGES

  • When should I change stage?

    Nannycare formulas have been carefully adjusted to provide the nutrition needed to support your baby’s healthy growth and development at each stage as specified for each individual formula. Each stage is tailored to provide the nutrition needed to support the particular age group and has been carefully adjusted to meet your baby’s developing needs. Stage 2 has higher levels of Vitamin D, Calcium, Phosphorus and Iron (than Stage 1), but the differences are less relevant if your baby is having a good, varied weaning diet. You can choose to use Stage 1 (First infant milk) up to 12 months of age or choose to move on to Stage 2 (Follow on milk) from 6 months. Please note, Stage 2 is only suitable for babies from 6 months old.

  • Do you do samples?

    We don’t currently produce samples of our products as this is a sensitive area in the formula milk industry and it is not legal to provide samples of the Stage 1 milk.

  • What is the shelf-life of your products?

    Each tin of Nannycare has a maximum sell-by period of 30 months. There should be a best before date on the base of each can. Nannycare has a longer expiration date than many other formulas. It’s extended life is due to our hermetically sealed tins and no atificial ingredients are added to sepcifically extend its shelf life. We take great care in the production of the milk and the formulas and this also extends to the quality of the packaging.

  • How long will a tin keep after opening?

    Once opened, the tin should be used within 4 weeks.

DELIVERY

  • Where do you deliver to?

    We deliver across the UK including Northern Ireland, the Channel Islands and the Isle of Man. Unfortunately we are not able to deliver to places outside the UK at this time. 

  • What is the cost of delivery?

    It's FREE for orders over £50 going to a UK Mainland address. Need your order quickly? Take a look at all our delivery options and prices on our Delivery Page

  • When will my order arrive?

    Your order will be delivered in 3-5 working days using our Standard Delivery service. We do offer a Next Day option for those who need products sooner, please order before 2pm for delivery the next working day. 

    Please note that delivery to Northern Ireland, Scottish Highlands, Channel Islands, and Isle of Man are subject to slightly differing lead times. Check our delivery information.

  • Can I track my order?

    We will send you an email once your order has been dispatched so you know it’s on the way. There will be a link enclosed for you to track the progress of your order. For further help with tracking queries, please contact us.